Adults and Transition 16+
Children Specialist Practice Areas

Working with families, improving relationships

This course supports participants in developing a better understanding of working with Adults who may present elements of difficult, dangerous or evasive behaviour.

In-house

2 day

up to 12 people face to face

Only face to face

Learning outcomes

To explore our understanding of working with service users who can be ambivalent, avoidant, confrontational, aggressive, hostile or use disguised compliance.
To provide an opportunity for participants to develop effective tools and techniques for working with service users in challenging situations.
Consider learning from safeguarding practice reviews relating to families reluctant to work with services.
Explore reasons for uncooperativeness and how uncooperativeness impacts on assessments.
How we can respond to behaviours.
Consider effective communication strategies to diffuse challenging situations.
Managing resistance and improving relationships.
Consider self-care and support to reduce and alleviate practice burnout.

Description

Formally named ‘Working with Difficult, Dangerous and Evasive Behaviours (DDE)’, this training demonstrates issues and behaviours presented by adults who can be ambivalent, avoidant, confrontational, aggressive, hostile or use disguised compliance. The issues and behaviours of these service users will be integrated throughout the training.

This course is aimed at practitioners in children’s and/or adult services. Working with Families, Improving Relationships will provide delegates and their team with the skills, tools and resources to prepare for any situation.

The second day of this course involves role play with actors, this includes filming the delegates when they are put in a difficult, dangerous or evasive situation and how they respond to this situation, then after they reflect on their behaviour.

This course is delivered by our expert facilitators who will bring their first hand experience and tailor the course to suit your learning needs.

Our course covers the following topics:

Start, Introductions, learning agreement & expectations
Child Safegyarding Practice Review
Respectful uncertainty.
Exploring Uncooperative behaviours and reasons behind these behaviours.
The voice of the child, from pre-birth to adolescence
Challenges and ways to overcome.
How to recognise and respond to parents and carers who resist professional interventions.
Managing resistance and improving relationships.
Compassion fatigue and secondary trauma.

Play Video

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This course includes:

Case studies
Safeguarding practice reviews
Group work
Role play scenarios
Resources

Benefits of the course:

Up-to-date and in line with the key legislation and guidance in the UK
No pre requisites needed to join this course
Delivery from professional and expert facilitators in the field

Course Reviews

Related courses

Adults and Transition 16+
Children Specialist Practice Areas